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COVID OPERATIONS PROTOCOL

Author: Jamie Geche

Golf Cart Service FAQs

Got Questions about Golf Carts?

Don’t worry, there is no such thing as a dumb question. But in case you are afraid to ask some questions, we have decided to make it easy for you by providing you with the answers.

We have over 90 combined years of team knowledge about Club Car golf carts and we want to share it with our customers so that you have the best possible experience with your golf cart.

  • How long do golf cart batteries last?

    This is a loaded question and a very difficult one to answer, (but we’ve tried). The short and easy answer is those new batteries last 5-7 years while most of our used battery packs may last 2-3 years, depending on age, past use, discharge test results, and other factors.

    We see the shortest battery life spans in those that are poorly maintained or that do not receive regular maintenance (ie. adding water, keeping fully charged). We have also routinely seen batteries that have lasted over 7 years because of excellent maintenance practices. Read more about how long golf cart batteries last here.

  • What are battery discharge minutes?

    Battery discharge minutes are the result of our battery discharge test in which we perform a load test on a fully charged set of batteries and measure the duration of the discharge test. This combined with an individual loaded battery voltage test can give us the fastest and most accurate picture of your battery pack.

    Club Car’s pass/fail mark for electric fleet golf carts is 55 minutes which will do approximately two 18-hole rounds of golf on a relatively flat golf course, at an average outdoor temperature.

    By comparison, a new Trojan battery pack starts with about 100 minutes, then peaks at about 120 minutes after about 50-60 cycles. It remains there for a long time until it slowly begins to drop off until dead.

  • Do you deliver?

    Yes, we deliver regularly to any location between Campbell River and Victoria, on Vancouver Island.

    We work with several different freight companies and couriers that ship our golf and utility carts to the Lower Mainland and central part of B.C., the West Coast (Tofino & Ucluelet), Sunshine Coast (Sechelt, Gibsons, etc), and of course Protection Island and the other Gulf Islands. Call us for specific rate inquiries.

  • Do you take trade-ins?

    Sure! But not all trade-ins, of course.

    To be honest and upfront; if your batteries are very weak or dead and your cart is older than 2000, its value is getting very limited. Frankly, we don’t even really want some of these older carts anymore as they can be problematic to repair with parts getting more and more scarce.

    If you have an EZ-GO, Yamaha, or something other than a Club Car, we may consider the trade-in, but since we do not supply these products, it is difficult for us to resell them. You can try an outlet like Kijiji.

    Please don’t be afraid to ask, though!

  • Do you sell golf carts on consignment?

    Not really. We do our best to avoid it, as we find the carts can end up sitting on our lot for long periods of time. Why do you ask? Well, our sales team naturally prioritized selling our own golf carts first combined with the fact that most owners can tend to overvalue their cart.

    And with our fees of 20% commission owners are far better off taking the time to create their own ad on Kijiji and keep the 20%.

    We do love nice trades in though and we do routinely purchase carts from estate sales.

Gas Service Special

Isle Golf Cars are pleased to offer our exclusive Gas Service Special to our Club Car customers.

  • Change engine oil and filter (if present)
  • Replace spark plug, air filter element, and fuel filters (if present), and any worn fuel lines
  • Inspect engine air intake hose, remove grass and debris
  • Check tire pressure and adjust if necessary
  • Inspect tires for wear and damage
  • Inspect engine compartment and undercarriage
  • Inspect starter battery hold down, tighten and lubricate terminals
  • Check charging system output and load-test battery
  • Clean, inspect and adjust rear brake shows; replace if necessary
  • Clean brake slides, inspect brake cables for damage
  • Inspect brake cable equalizer adjustment; adjust if necessary
  • Check front wheel alignment and camber; adjust as required
  • Lubricate front suspension and all other grease fittings
  • Inspect pedal group for free movement, lubricate as required
  • Inspect oil light and reverse buzzer for proper operation
  • Inspect and lubricate transmission shift linkage, lube F—N—R lever pivot
  • Inspect drive belt and clutches for wear
  • Inspect starter/generator brushes & inspect the belt for tension and wear
  • Inspect seats, windshield, and club protector for damages

$149.95

Plus oil, filters, taxes, shop supplies, applicable environmental fees.

Call 250.248.8111 or click here to book your gas service special!

Price does NOT include mobile service fees, pickup/delivery charges, or any additional repairs or parts.

All work is performed by our Authorized Club Car Technicians.
If any repairs or parts replacements are necessary, customers will be notified prior to repairs being performed.

Electric Service Special

Isle Golf Cars are pleased to offer our exclusive Electric Service Special to our Club Car customers.

  • Check battery water level; add water if necessary
  • Inspect Single Point Watering System for leaks
  • Inspect and clean battery tops and terminals; tighten battery cables
  • Inspect battery hold-downs and lubricate terminal connections
  • Inspect and lubricate charger receptacle connection
  • Inspect and adjust tire pressures if needed
  • Inspect tires for wear and damage
  • Inspect operation and adjust rear brake shoes
  • Inspect and clean brake slides
  • Inspect brake cables for damage
  • Inspect brake cable equalizer adjustment; adjust if necessary
  • Lubricate pedal group assembly
  • Inspect front wheel alignment and camber; adjust as required
  • Lubricate front suspension and all other grease fittings
  • Inspect and fill differential oil if needed
  • Inspect F-N-R switch for proper operation
  • Inspect reverse buzzer for proper operation
  • Inspect seats, windshield, and club protector for damages

$129.95

Plus taxes, shop supplies, applicable environmental fees.

Call 250.248.8111 or click here to book your electric service special!

Price does NOT include mobile service fees, pick up/delivery charges, or any additional repairs or parts.

All work is performed by our Authorized Club Car Technicians.
If any repairs or parts replacements are necessary, customers will be notified prior to repairs being performed.

Maintaining Your Precedent Gas Golf Cart

Maintaining Your Precedent Gas Golf Cart is essential. Your gasoline-powered Precedent golf cart is designed and built to provide years of trouble-free service and hours of fun. But it’s important to maintain it properly by following the guidelines in your owner’s manual.

Here’s an overview of those guidelines.

Gas and Oil

  • Use only regular grade unleaded (87 octanes) fuel. Never use fuel that contains more than 10 percent ethanol.
  • Make sure the gasoline tank cap is securely tightened after each refill. Keep the area around the fuel cap clean and free of grass clippings and other debris that could fall into the tank.
  • Change your engine oil and filter after the first 100 hours of operation, then after each additional 200 hours of operation or annually, whichever comes first.

Monthly Service

To further protect your investment, perform the following tasks once each month or have Isle Golf Cars perform them:

  • Check the engine oil level and change the oil, if necessary.
  • Check the engine cooling air intake and clean, if necessary.
  • Check the air pressure in your tires and adjust, if needed.
  • Wash the engine compartment and the underside of your vehicle with a garden hose. Do not wash the engine while it is hot, as this could result in damage.
  • Wash your vehicle and clean the upholstery, if needed, following the directions in your owner’s manual.

Semi-annual Service

Inspect your vehicle and perform preventive maintenance on it every six months, every 50 hours of operation.

During these inspections, you or a trained Club Car service technician should check and lubricate the shifter cable pivots, the two fittings in the front suspension, and the brake system as outlined in your owner’s manual. In addition, have a trained technician perform the following inspections and maintenance every six months: Check the battery and its electrolyte level. The technician should clean the terminals, wash dirt from the casing and apply Battery Terminal Protector Spray.

  • Check the front wheel alignment, camber, and toe-in and adjust, if necessary. Proper toe-in ensures that the front wheels are pointing slightly inward to reduce wear.
  • Inspect all electrical wiring and connections for tightness and damage. Replace if needed.
  • Check and lubricate the brakes.

Annual Maintenance

Have your vehicle serviced by a trained technician annually or every 100 hours of operation. During these inspections, the technician should check and fill your trans-axle to plug level, lubricate your pedal group as required, and perform other needed maintenance.

If you have maintenance questions or experience problems with your vehicle, refer to your owner’s manual or contact Isle Golf Cars, your local Authorized Club Car Dealer.

Maintaining Your Precedent Electric Golf Cart

Maintaining Your Precedent Electric Golf Cart is good practice. Your Club Car Electric Precedent golf car is designed and built to deliver years of worry-free driving pleasure. To keep your vehicle in good working condition and preserve its life, practice regular preventive maintenance.

Don’t Neglect the Batteries

Take the following steps to avoid damage and maximize the life of your batteries:

  • Charge the batteries after each use. Never leave batteries discharged overnight or longer than absolutely necessary.
  • If your vehicle is not equipped with a single-point watering system, check your electrolyte level weekly and add water if needed.
  • If your vehicle is equipped with a single-point watering system, water the batteries monthly or according to the watering interval you’ve established, following the instructions in your owner’s manual.
  • Charge the batteries before adding water, unless the electrolyte level is below the top of the plates. In that case, add just enough water to cover the plates. Then charge the batteries and check the level again. Never charge the batteries when the plates are exposed above the electrolyte level. To maximize the life of your batteries, add only distilled water. Do not overfill the batteries. Fully tighten the battery caps to prevent electrolyte leakage.
  • Make sure the battery hold-downs are tight enough so that the batteries do not move while the vehicle is in motion. Do not over-tighten, as this can cause the battery case to crack or buckle. Inspect the terminal connections regularly to ensure that they are clean and tight. Replace any worn insulation or frayed wires.
  • Keep the batteries clean and free of corrosion by washing the tops and terminals monthly. Use a solution of one cup baking soda per one gallon of water. Do not allow the solution to enter the batteries. Thoroughly rinse the solution off the batteries. Fully tighten the battery terminals. Let the terminals dry, then coat them with Battery Terminal Protector Spray, which is available from Isle Golf Cars. Properly dispose of wastewater.

Semi-annual Maintenance

You’ll also need to perform regular maintenance on your Club Car Precedent every six months or every 50 hours of operation.

This is the time to:

  • Check the pressure in your tires and adjust, if necessary.
  • Have a trained technician inspect your vehicle’s brake system, electrical system, front-wheel alignment, camber, and toe-in. Proper toe-in ensures that the front wheels are pointing slightly inward to reduce wear.
  • Lubricate or have a trained service technician lubricate your charger receptacle, brake system, and front suspension.
  • If you have a single-point watering system, manually check or have a trained Club Car service technician check the electrolyte levels on all battery cells to verify correct valve operation.

Annual Maintenance

Have a trained Club Car service technician check your transaxle and pedal group assembly and lubricate as needed annually or every 100 hours of operation. Click here to contact our service department.

Don’t Assault Your Batteries!

Be especially careful to follow the detailed instructions regarding battery maintenance in your owner’s manual. Leaving batteries discharged, overfilling batteries, or adding water at inappropriate times can severely damage your batteries.

If you have questions regarding maintenance issues, see your owner’s manual or contact Isle Golf Cars, your local Authorized Club Car Dealer.

Gas Vehicle Long Term Storage

A Club Car vehicle gives you years of trouble-free service when properly maintained. Please follow the recommended long-term storage checklist. For more information on overall vehicle maintenance, consult the owner’s manual.

  1. Place the forward/reverse handle in the NEUTRAL position and the neutral lockout cam in the MAINTENANCE position.
  2. Turn the fuel shut-off valve to the closed OFF position. Turn the key switch to the ON position and run the engine until fuel remaining in the carburetor and fuel lines is depleted and the engine stalls. Turn the key switch to the OFF position and remove the key. Return the neutral lockout cam to the OPERATE position.
  3. Loosen but do not remove the carburetor drain screw and drain the remaining fuel into a clean container. Pour the fuel from the container into the vehicle’s fuel tank and tighten the carburetor drain screw.
  4. Disconnect the fuel vent line from the fuel tank vent barb. Use a slip-on vinyl cap to plug the fuel tank vent nipple so that it is air-tight.
  5. Disconnect the battery cables, starting with the negative cable.
  6. Check tire pressure and inflate to 1 2 – 14 PSI or as called for in the owner’s manual.
  7. Perform all semi-annual lubrication and make sure engine oil levels meet the owner’s manual requirements.
  8. Clean the battery using a battery acid neutralizer (1 cup of baking soda per 1 gallon of water). Check, clean, and treat battery terminal connections with a battery terminal protector spray.
  9. Remove the spark plug and pour 1/2 ounce of SAE 10 weight oil into the engine through the spark plug hole. Rotate the engine crankshaft by hand several times and then re-install the spark plug.
  10. Do not engage the park brake, but secure the car from rolling.
  11. A bag protector should be stored in the DOWN position to reduce the risk of the vinyl in the window panel cracking. The windshield should be stored in the UPRIGHT position.

Isle Golf Cars Inc. is not responsible for any damages that may occur while performing the electric vehicle long-term storage procedure.

Electric Vehicle Long-Term Storage

A Club Car vehicle gives you years of trouble-free service when properly maintained. Please follow the recommended electric vehicle long-term storage checklist. For more information on overall vehicle maintenance, consult the owner’s manual.

If any of the following conditions exist, use this electric vehicle long-term storage method:

  • The charger cannot remain plugged in continuously throughout the storage period.
  • AC power will not be available during the storage period.
  • Electrolyte levels will not be maintained throughout the storage period.

Perform the following procedure at least two weeks prior to long-term storage to ensure proper mixing of water and electrolyte. It takes approximately five charge cycles with a minimum of 10 EUs removed to properly mix the water with electrolyte. DO NOT water batteries immediately prior to storage. This will not provide sufficient charge time to mix the water with the electrolyte. Freezing can occur when batteries are stored in this condition.

Two weeks prior to storage:

  1. Check the water levels in each battery cell. If water is required, fill the cells to cover the plates, charge the set and then use distilled water to top off each cell. The electrolyte level should be from 1/2-inch (13 mm) above plates to 1/4-inch (6 mm) below the level indicator.

Immediately prior to storage:

    1. Ensure the vehicle is fully charged per the owner’s manual.
    2. Turn the key switch to the OFF position, remove the key and leave the forward/reverse switch in the NEUTRAL position during storage.
    3. Place the tow/run switch in the TOW position. Since the battery warning light does not illuminate with the tow switch in TOW, do not use the warning light as an indication of the batteries’ charge state.
    4. Clean the battery packs, tops, and terminals using a battery acid neutralizer (1 cup baking soda per 1-gallon water). Check, clean, and treat battery terminal connections with a battery terminal protector spray.
    5. If your vehicle is equipped with a Single Point Watering System, make sure to place the fill tube on top of the battery. This allows any water in the tube to drain back into the batteries.
    6. A bag protector should be stored in the DOWN position to reduce the risk of the vinyl in the window panel cracking. The windshield should be stored in the UPRIGHT position.
  1. Disconnect batteries per the owner’s manual ensuring that the cables do not come into contact with a terminal.
  2. Check tire pressure and inflate to 1 8 – 20 PSI or as called for in the owner’s manual.
  3. Perform all semi-annual lubrication.
  4. Thoroughly clean the front and rear body, seats, battery compartment, and underside of the vehicle. Make sure the storage facility has adequate ventilation as called for in the owner’s manual.
  5. Do not engage the parking brake, but secure the car from rolling. Chock the wheels of the vehicle since the forward/reverse lever is in NEUTRAL and the vehicle is in TOW position.

Isle Golf Cars Inc. is not responsible for any damages that may occur while performing the electric vehicle long-term storage procedure.

Electric Vehicle Short Term Storage

A Club Car vehicle gives you years of trouble-free service when properly maintained. Please follow the recommended long-term storage checklist. For more information on overall vehicle maintenance, consult the owner’s manual.

Make sure the vehicle is plugged in and that the proper electrolyte level is maintained throughout the entire storage period. Perform the following procedure at least two weeks prior to long-term storage to ensure proper mixing of water and electrolyte. It takes approximately five charge cycles with a minimum of 10 EUs removed to properly mix the water with electrolyte. DO NOT water batteries immediately prior to storage. This will not provide sufficient charge time to mix the water with the electrolyte. Freezing can occur when batteries are stored in this condition.

  1. Two weeks prior to storage: Check the water levels in each battery cell. If water is required, fill the cells to cover the plates, charge the set and use distilled water to top off each cell. Electrolyte levels should be from 1/2-inch (13 mm) above plates to 1/4-inch (6 mm) below the level indicator.
  2. Immediately prior to storage:
    1. Turn the key switch to the OFF position, remove the key and leave the forward/reverse switch in the NEUTRAL position during storage.
    2. Power down all accessories.
    3. Place the tow/run switch in the TOW position. Since the battery warning light does not illuminate with the tow switch in TOW, do not use the warning light as an indication of the batteries’ charge state.
    4. Clean the battery packs, tops, and terminals using a battery acid neutralizer (1 cup baking soda per 1-gallon water). Check, clean, and treat battery terminal connections with a battery terminal protector spray.
    5. Tighten all battery cable connections per the owner’s manual.
    6. If your vehicle is equipped with a Single Point Watering System, place the fill tube on top of the battery. This allows any water in the tube to drain back into the batteries.
    7. A bag protector should be stored in the DOWN position to reduce the risk of the vinyl in the window panel cracking. The windshield should be stored in the UPRIGHT position.
  3. Plug the battery charger into the car. Leave charger plugged in during storage. If your car is equipped with an onboard computer (OBC), it automatically activates the charger when needed.
  4. If the battery charger is left plugged in during extended storage, check the electrolyte level and the charger function at least once per month to ensure that proper operation is maintained. To check the charger function, disconnect the DC cord (stationary charger) from the vehicle or the AC cord (onboard charger) from the power source and wait five seconds before reconnecting. The charger is functioning properly if the ammeter indicates current.
  5. If AC power is off for seven or more days, the OBC will not function or charge the vehicle again until it is restarted. To restart the computer:
    1. Ensure AC power has been restored.
    2. Disconnect the DC cord (stationary charger) from the vehicle or the AC cord (onboard charger) from the power source; wait five seconds and reconnect.
  6. Check tire pressure and inflate to 1 8 – 20 PSI or as called for in the owner’s manual.
  7. Perform all semi-annual lubrication.
  8. Thoroughly clean the front and rear body, seats, battery compartment, and underside of the vehicle.
  9. Make sure the storage facility has adequate ventilation as called for in the owner’s manual.
  10. Do not engage the parking brake, but secure the car from rolling. Chock the wheels of the vehicle since the forward/reverse lever is in NEUTRAL and the vehicle is in TOW position.

NOTES: Isle Golf Cars recommends this storage procedure for time away from your cart for durations of 2 months or less. If you need help with this procedure, click here to submit a request.

Isle Golf Cars Inc. is not responsible for any damages that may occur while performing the electric vehicle long-term storage procedure.